Kama’āina Subscription
Are you an occasional rider and always want to have a pass in your pocket. With a bank of 300 minutes, that’s 5 hours, brah! You can always be ready to ride. Minutes can be redeemed for one year in any duration, over multiple rides. When you take out a bike from a Biki Stop, the clock starts. When you dock it back into a Biki Stop, the clock stops. You can check your remaining minute balance either online or on the Biki App.
Buy Now Details ExpandDo you want to keep enjoying your ride beyond 300 minutes? No problem! If you ride longer than what your plan allows, we will automatically charge $5.25 for each additional 30 minutes time period started until the bike is docked. For example, if you ride for 5 hours and 25 minutes you’ll be billed $5.25 for that extra 25 minutes. Ride for 6 hours and an additional charge of $10.50 will be added for that trip. Make sense? Don’t want to worry about extra fees? Make sure to enable auto-reload and never worry about overages again! Talk about having a “free spirit”….get it?
Safety ExpandHow do I get my bike once I have signed up?
You will generate a release code using the website or app. First you must select the station you are getting a bike from. Confirm the station number on your screen matches the number on the side of the kiosk of the station you are at. Then click the unlock button to get a 5 digit code. Codes will only work at the station you select and are good for 5 minutes. You will enter your release code at any dock with available bikes. The light will turn from yellow to green, indicating it is time to remove the bike. Tip: Gently lift the bike by the seat to undock the bike
What do I do to return my bike?
Return the bike to any open dock at a Biki Stop. Push the front wheel of the bike firmly into the bike dock until the green light on the dock comes on. The green light indicates that the bike is properly secured and your trip has ended. If the red light on the bike dock stays on, remove the bike and try another empty bike dock. The bike remains your responsibility until it is properly locked. Check out our video tutorial!
How is my ride time determined?
Your time will be calculated from your release green light to your return green light. Your ride time will start once you have received the green light after your ride code has been entered at the dock. Your ride time will end once the bike has properly been secured in a dock and you have received the green light.
How can I know if my bicycle is properly returned?
Check the keypad (to the left of the bike) for the green light. If you aren’t sure whether you saw a green light or not, please contact the call center while you are at the station so we can check whether your trip has ended or not. If you have the Commuter, Voyager, Explorer or Free Spirit Plan and did not see the green light, you can try to generate a new release code for any station on the Biki App. If it does not allow you to generate a new code, your bike has not been docked properly.
What do I do if there is something wrong with my bike?
Return your bike to the nearest station. Make sure you see the green light on the keypad upon docking. Press the red wrench button (on the top of the keypad) to alert our staff. Now, you can get a different bike.
Drift among our 130 stations in urban Honolulu. No matter where you may end up, we make getting around town fast and convenient. Spend your time letting your spirit run wild instead of sitting in traffic. This plan is perfect for days where you just don’t know where it’s headed. Always have a bucket of prepaid minutes in your pocket, ready for your next ride.
The Free Spirit is good for one year, so you have the flexibility to use your 300 minutes when you want and how you want. No need to be a routine rider. Who likes routines anyway? Always having access to a Biki can get you to where you’re going on your time.